Privacy Policy

1. Introduction

This Privacy Policy explains how the Student Desk Application ("the Application", "we", "us", or "our") collects, uses, stores, and protects information when students use the Application.

The Application is designed to provide students with access to university-related academic and administrative information through a mobile application.

2. Information We Collect

Depending on how the Application is used, we may process the following categories of information:

Student Information

• Student identification number.
• Student name.
• University email address, where applicable.
• Faculty and major information.
• Academic batch and semester information.

Academic Information

• Semester results.
• Course information.
• Class timetable information.
• Academic status and related university information.

Financial Information

Where supported by the Application and university systems, students may be shown information related to university fees and payment records.

The Application does not require students to enter complete payment-card information into the Application unless such functionality is explicitly introduced and described separately.

Device and Technical Information

The Application may process limited technical information required to provide and secure its services, including device identifiers and push-notification information.

3. How We Use Information

Information processed through Student Desk Application may be used to:

• Authenticate students.
• Provide access to student accounts.
• Display academic information.
• Display semester results.
• Display fee information.
• Display class timetables.
• Send important university notifications.
• Maintain application security.
• Diagnose technical problems.
• Improve reliability and functionality.

4. Notifications

Student Desk Application may use push-notification services to deliver university-related messages and other notifications relevant to students.

Students may be able to control notification permissions through their device settings and, where supported, through application settings.

5. How Information Is Shared

Student information is used primarily to provide the services of the Application.

Information may be processed by service providers that are necessary to operate the Application, such as hosting, authentication, notification, database, or infrastructure providers.

Such processing is limited to what is necessary for providing and maintaining the Application and its services.

6. Data Security

We take reasonable technical and organizational measures to protect information processed through the Application against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

Student information may be retained for as long as necessary to provide university services, comply with applicable university requirements, maintain academic records, resolve disputes, and satisfy applicable legal obligations.

8. Student Rights and Requests

Students may contact the university regarding questions about their personal information or to request clarification concerning the information associated with their account.

Requests may be subject to identity verification and applicable university policies and legal requirements.

9. Children's Privacy

The Application is intended for university students and is not specifically directed toward children.

We do not knowingly collect personal information from children through the Application for purposes unrelated to providing university services.

10. Third-Party Services

The Application may rely on third-party services required for functionality such as push notifications, hosting, authentication, analytics, or infrastructure.

These services may process limited technical or account information according to their respective privacy policies and terms.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the Application, university services, applicable requirements, or data-processing practices.

When changes are made, the updated version will be published on this page with a revised "Last updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or the handling of your information, please contact the university through its official support channels.

Organization: Future University

Application: Student Desk Application

Email: cesd@fu.edu.sd